Privacy Statement

We understand your concerns about privacy, and have created this privacy statement in order to demonstrate our firm commitment to helping you to protect your privacy. This statement outlines the information that is collected on our site and how it is used by us.

Information Automatically Logged

Your IP address, browser type, referrer page (which may include terms entered into a search engine or other parameters), date, time, and file requested are automatically logged by our server every time a page or graphic is requested by your browser. We use this information to help diagnose problems with our server and to administer our web site. This includes generating statistics on pages visited, regions visitors come from, sites that refer visitors to us, and even detailed analysis of some visitors' paths through our site. This information is used to plan improvements to our site and to help to identify and resolve problems.

The raw server logs and statistics generated from them are stored on computers not usually accessible from the World Wide Web. Information from the raw logs, including IP addresses, may be revealed to third parties investigating malicious or illegal use of the facilities provided on the site. Aggregate statistical data, which does not include IP address or other identifying information, may be distributed to other parties.

In addition to the information logged by the server, your IP address, date and/or time and information entered by you is automatically logged in control files when you submit forms. The information submitted is stored on computers not normally accessible from the World Wide Web or is automatically emailed to our staff and is used to monitor and control operation of these features.

Reservation Data

The information provided on the reservation form is stored in our database. The form is processed using a secure SSL connection and your credit card number is always stored or transmitted encrypted using industry-standard encryption software. The information provided is only used to process your reservation and is not shared with third parties. The email address given will only be used to contact you in relation to the reservation.

Registration Data

The information provided on the registration form is stored in our database. The information provided is only used to pre-fill information on the reservation form and is not shared with third parties. The email address given will only be used to contact you in relation to the reservations.

Mailing List Data

Our mailing list is 100% opt-in and a new member must respond to a confirmation email before they are added to the mailing list. Members can unsubscribe at any time by sending an email to moananews-unsubscribe@khsnet.net

The mailing list database is currently maintained using a program provided by a third party, currently khsnet, on servers maintained by the same third party. This information is not used by the third party, and is only used by us to distribute the requested information to the mailing list members. Moana and khsnet do not support or allow spamming or selling of email lists.

Cookies

Our site uses cookies to manage your interaction with our site. The cookie stores a session ID to allow you to remain logged in or to complete a reservation. No personal identifying information is stored in the cookie and the cookie can be deleted after you leave our web site if you desire. 

External Links

This site contains links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Further Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact privacy@moana.co.th